Frequently asked questions

Think of our Luxury Body Oil as your daily dose of silky softness and radiant glow, while our Luxury Whipped Body Butter is your rich, creamy indulgence for extra moisture and skin-loving care.

Our Body Oil glides effortlessly onto the skin, leaving it feeling smooth and beautifully conditioned. Our Whipped Body Butter provides a richer experience, helping soften dry areas and seal in moisture.

The secret to luxurious skin? Layer them together!

Because at B&K Maison Luxe 75, we believe your skin deserves more than ordinary moisture. It deserves a luxurious experience.

Two textures. One luxurious ritual. Endless softness.

At B&K Maison Luxe 75, we believe luxury should feel as beautiful on your skin as it smells.

Our products are thoughtfully handcrafted using plant-based oils, rich botanical butters, and carefully selected ingredients designed to nourish, soften, and pamper your skin.

From our luxurious whipped body butters and silky body oils to our artisan soaps and indulgent massage candles, we bring together nature-inspired ingredients and captivating fragrances to elevate your everyday self-care routine.

Rooted in Nature. Crafted with Love. Inspired by Luxury.

Yes. We make an Unscented body butter, body oil and soap for sensitive skin or anyone who prefers no fragrance.

At B&K Maison Luxe 75, every product is thoughtfully handcrafted with quality ingredients to deliver a luxurious self-care experience.

To help maintain the freshness and quality of your products, we recommend storing them in a cool, dry place away from direct sunlight and excessive heat.

For best results:

• Whipped Body Butter: Keep tightly sealed and use clean, dry hands or a spatula.
• Body Oil: Close securely after each use and store away from heat and sunlight.
• Artisan Soap: Allow your soap to dry completely between uses on a well-draining soap dish.
• Massage Candle: Keep covered when not in use and follow the candle’s care and safety instructions.

If you notice an unusual odor, discoloration, mold, or significant change in texture, discontinue use.

A Little Care Keeps Your Luxury Experience Beautiful.

At B&K Maison Luxe 75, every order is prepared with care because we believe your luxury experience should begin the moment you place your order.

Our estimated shipping timeline is:

• Order Processing: 2–3 business days.
• Standard Shipping: 3–7 business days after your order ships.
• Total Estimated Delivery: 5–10 business days.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Please note that shipping times may vary during holidays, promotional events, or periods of high order volume.

Beautifully Crafted. Thoughtfully Packaged. Delivered with Love.

Thank you for choosing B&K Maison Luxe 75. We appreciate your support of our handcrafted luxury brand!

Yes. Enter their address at checkout and add a gift message.

Your Satisfaction Is Important to Us

At B&K Maison Luxe 75, every product is thoughtfully handcrafted with love, care, and attention to detail. We take pride in providing luxurious bath, body, and home fragrance products and want you to enjoy every purchase.

Returns & Exchanges

Due to the personal care nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.

Unused, unopened products in their original packaging may be eligible for return within 14 days of delivery, subject to approval.

Damaged, Defective, or Incorrect Items

We carefully inspect and package every order. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

Once reviewed, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return once opened or used:

• Luxury Whipped Body Butters
• Luxury Body Oils
• Luxury Artisan Soaps
• Luxury Massage Candles

Gift cards, personalized items, and final-sale merchandise are also non-returnable, except where required by law.

Refunds

Approved refunds will be issued to the original payment method. Please allow 5–10 business days after processing for the refund to appear, depending on your financial institution.

Return Shipping

For approved returns based on a change of mind, customers are responsible for return shipping costs. If we shipped an incorrect or defective product, B&K Maison Luxe 75 will cover reasonable return shipping costs when a return is required.

Contact Us

If you have questions or concerns about your order, please contact our customer service team through our website.

Handcrafted with Love. Rooted in Faith. Inspired by Luxury.

Your trust and satisfaction mean everything to us. Thank you for supporting our small business!

At B&K Maison Luxe 75, we take great care in packaging every order to ensure your luxury products arrive safely and beautifully.

If your order arrives damaged, we’re here to make it right! Please contact our customer service team within 7 days of delivery and provide the following:

• Your order number
• A brief description of the damage
• Clear photographs of the damaged product and packaging

Once we receive your information, our team will review your claim and work quickly to provide an appropriate resolution, including a replacement or refund.

If your item arrives damaged or defective, you will not be responsible for additional shipping costs associated with an approved replacement.

Your satisfaction is important to us, and we want every B&K Maison Luxe 75 experience to feel as exceptional as the products we create.

Handcrafted with Love. Packaged with Care. Delivered with Luxury.

Always patch test first and check the full ingredient list on each product. Our Unscented line has no added fragrance.