Shipping & Returns
Shipping
At B&K Maison Luxe 75, every order is prepared with care because we believe your luxury experience should begin the moment you place your order.
Our estimated shipping timeline is:
- Order Processing: 2–3 business days.
- Standard Shipping: 3–7 business days after your order ships.
- Total Estimated Delivery: 5–10 business days.
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.
Please note that shipping times may vary during holidays, promotional events, or periods of high order volume.
Beautifully Crafted. Thoughtfully Packaged. Delivered with Love.
Thank you for choosing B&K Maison Luxe 75. We appreciate your support of our handcrafted luxury brand!
Returns & Exchanges
Your Satisfaction Is Important to Us
At B&K Maison Luxe 75, every product is thoughtfully handcrafted with love, care, and attention to detail. We take pride in providing luxurious bath, body, and home fragrance products and want you to enjoy every purchase.
Returns & Exchanges
Due to the personal care nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.
Unused, unopened products in their original packaging may be eligible for return within 14 days of delivery, subject to approval.
Damaged, Defective, or Incorrect Items
We carefully inspect and package every order. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging
Once reviewed, we will work with you to provide an appropriate resolution, which may include a replacement or refund.
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return once opened or used:
- Luxury Whipped Body Butters
- Luxury Body Oils
- Luxury Artisan Soaps
- Luxury Massage Candles
Gift cards, personalized items, and final-sale merchandise are also non-returnable, except where required by law.
Refunds
Approved refunds will be issued to the original payment method. Please allow 5–10 business days after processing for the refund to appear, depending on your financial institution.
Return Shipping
For approved returns based on a change of mind, customers are responsible for return shipping costs. If we shipped an incorrect or defective product, B&K Maison Luxe 75 will cover reasonable return shipping costs when a return is required.
Contact Us
If you have questions or concerns about your order, please contact our customer service team through our website.
Handcrafted with Love. Rooted in Faith. Inspired by Luxury.
Your trust and satisfaction mean everything to us. Thank you for supporting our small business!
Damaged Orders
At B&K Maison Luxe 75, we take great care in packaging every order to ensure your luxury products arrive safely and beautifully.
If your order arrives damaged, we’re here to make it right! Please contact our customer service team within 7 days of delivery and provide the following:
- Your order number
- A brief description of the damage
- Clear photographs of the damaged product and packaging
Once we receive your information, our team will review your claim and work quickly to provide an appropriate resolution, including a replacement or refund.
If your item arrives damaged or defective, you will not be responsible for additional shipping costs associated with an approved replacement.
Your satisfaction is important to us, and we want every B&K Maison Luxe 75 experience to feel as exceptional as the products we create.
Handcrafted with Love. Packaged with Care. Delivered with Luxury.